Privacy Policy

Last updated: 29/04/19

Version number: 1.0

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This privacy policy (“Policy”) will help you understand what information we collect and use at NordPass, and the choices you have associated with that information.

Our services, software and website (“Services”) are provided by us (“we”, “our” or “NordPass”) with a goal to ensure a secure and effortless digital experience, and we as a team work hard towards this goal. Security, convenience, and truthfulness are the core values that we apply in everything we do.

We at NordPass are committed to respect your privacy and protect the personal information you share with us and that we collect about you.

Information we collect

Information you provide

Email address. We process your email address in several occasions:

  • If you sign up to our news via ‘About us’ page or an early access waitlist, your email address will be used to send you news, latest announcements and information regarding related cybersecurity products. In addition, if you subscribe to our waitlist, we will contact you when NordPass is ready for use and you will get the right to access our service early.
  • If you send us any questions or feedback via email, we’ll process your email address in order to reply to your inquiry. If you provide us with your feedback (via email, social media or other channels), we may use your feedback in our or our partner marketing materials.

Links to third-party websites. Our website includes links to other websites, whose privacy practices may be different from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Data collected from you about others. The Services let you invite others to sign up to the early access waitlist. If you invite your friends or relatives to join the waitlist, NordPass will only store the invitee’s email address if the invitee signs up to the waitlist.

Other Data. We may also collect other types of information in the manner disclosed by us at the time such information is collected.

Data collected on our website

Access logs. Like many websites on the internet our website collects access logs (e.g. your IP address, operating system, browser information). We use this information to help us to better design our site, to help diagnose problems with our server and to administer our website. We have a legitimate interest in understanding how users and visitors interact with our website.

Social media platforms and widgets. Our website may include social media features, such as the Facebook Like button, to help you share our content easier. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website.

Traffic data. To analyse and improve our services and user experience we use analytics service providers (e. g. Google Analytics). Aggregate information that they help us collect does not directly identify you, but provide us with various statistics, like which pages visitors visit the most and for how long they stay there. We may also see the following: title of the page being viewed, screen resolution, outlinks, referrers, and page and website speed. For collection of such information our service providers mostly use cookies.

Cookies. Cookies, pixels and other similar technologies are usually small text or image files that are placed on your device when visiting our website. Some cookies are temporary and are erased when you close your browser at the end of your surfing session and some are persistent, meaning that they remain on your hard drive until you erase them or they expire. You can check what cookies we use in the detailed cookie table we included at the end of this Policy.

Do Not Track. Some browsers have incorporated a “do-not-track” feature that can send a signal to the websites you visit indicating you do not wish to be tracked. Currently, our systems do not recognize browser “do-not-track” requests.

Data sharing

We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with (a) third party service providers; (b) affiliated companies within our corporate structure and (d) as needed for legal purposes.

We have following third party service providers: an email automation service provider, website analytics service providers, providers for website customization, data storage providers and others that help us enhance our Services. Our service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Policy.

Third party tools. We may use various third party tools, such as Iterable, to store the mailing lists, send communications to you or confirm your sign up to news subscriptions or waitlists. We select those tools very carefully making sure they do not compromise your security and privacy. However, these tools may collect information about you, such as IP address, location, device information and track the actions such as unsubscribe or email forward. This information is used to optimize our email campaigns.

Data security

We take data security very seriously at NordPass and take all steps reasonably necessary to secure your data (weather technical, physical, or administrative). However, no company can guarantee the absolute security of Internet communications. By using the Services, you expressly acknowledge that we cannot guarantee the security of any data provided to or received by us through the Services and that any information received from you through the website or our Services is provided at your own responsibility. If you have any questions about how we secure your information, contact us.

Your data protection rights

If you wish us to edit or delete your information, please contact us. If you wish to unsubscribe from our communication, you can opt out at any time by clicking the unsubscribe link at the bottom of each communication. You can control the use of cookies at the individual browser level. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser.

Personal data of underage persons

Persons younger than 16 shall not use the NordPass Services and provide any personal data to us without the supervision of parents or guardians. NordPass does not knowingly collect personal information from persons younger than 16. Based on the above, it is presumed that any person using the Services and supplying personal data to us is at least 16 years of age.

Term for storing personal information

NordPass stores limited personal information indefinitely, unless you ask us to delete it. Due to technical reasons (such as backup copies of the databases) your personal information may be finally deleted only within 60 days or longer, if it is mandated by the statutory requirements.

Changes to our Policy

This Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability, as indicated below. The date of the most current wording of the Policy is indicated at the top of the text. We ask all users to ensure that they are familiar with the most current wording of the Policy. The amendment of the Policy may be communicated to you by sending an email and/or by publishing the updated Policy on the NordPass website. Updates of the Policy come into force as of the moment when they are published.

Applicable law

This Agreement shall be governed in all respects by the substantive laws of the Republic of Panama. Any controversy, claim, or dispute arising out of or relating to the Policy shall be subject to the jurisdiction of the competent courts of the Republic of Panama.

Contact Information

If you have questions, concerns, or complaints about our Policy or our data collection or processing practices, or if you want to report any security violations, please contact us.

You can check full list of cookies that are being used on NordPass website here.

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