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How to change and reset your Amazon password

Lukas Grigas
Cybersecurity Content Writer
reset amazon password

It can happen to anyone — you’re about to log in to your favorite website only to realize that you can’t remember your password. Recovering your credentials may seem like a hassle, but services like Amazon provide a quick and easy way to solve this issue. Check out our tutorials on how to change and reset your Amazon password.

How to change your Amazon password

If you want to improve your account’s security, changing the password from time to time is a good choice, especially if you tend to reuse your passwords (which is a terrible idea). The process to change your password on Amazon is quite easy.

Change your password on the Amazon website

Open the Amazon website in your browser.

  1. Log in to your Amazon account.

  2. Click the “Account & Lists” button in the top right corner of the website.

  3. Click “Login & Security.”

  4. You will see a table with your account details. Scroll down to “Password” and click “Edit.”

  5. Enter your current password (if you forgot your Amazon password, don’t worry — read on to find out how to reset it).

  6. Now enter your new password in the field below and save changes.

Change your password in the Amazon app

The following steps are similar for both Android and iOS.

  1. Go to the Amazon Shopping app.

  2. At the bottom of the screen, tap the “Profile” button.

  3. Go to “Your Account.”

  4. Select “Login & security” under “Account settings.”

  5. Tap “Edit” next to the “Password” field to open the “Change password” page.

  6. Enter your current password followed by a new password.

  7. Tap “Save changes.”

When creating a new password, don’t fall back on bad habits. Hackers already know about the most popular combinations, like “password”, “123456”, and “qwerty”. If you want to secure your account, make sure you follow these tips:

  • Never reuse a password.

  • The longer, the better. Try to come up with a password that is at least eight characters long, ideally 15 characters.

  • Make sure you have a combination of upper- and lowercase letters, numbers, and symbols.

  • Don’t use any personal information.

  • Make it as random as possible — avoid common phrases and words.

Once you come up with a password, you can check if it’s secure enough using our password checker tool. Or if you can’t think of a complicated password, use the NordPass password generator.

Reset your Amazon password

  1. If you can’t log in to Amazon because you forgot your password, don't worry — the password reset process is pretty simple:

  2. Open Amazon in your browser or on your mobile device.

  3. Click the “Account & Lists” or “Sign in” button in the top left corner of the website or tap “Already a customer? Sign in” on the app’s login screen.

  4. Click “Forgot password” under the “Need help” drop-down menu. You will be redirected to the “Password assistance” page.

  5. Enter your email address or mobile number and click “Continue.”

  6. Amazon might send you a one-time password (OTP) to confirm your identity. Enter it and click “Continue.”

  7. You might be asked additional security questions about your account. Enter the answer, and you will be redirected to another window.

  8. Enter your new password twice. Then click “Save changes and sign in.” Your password will be reset to a new one.

How to avoid losing your passwords in the future

Remembering the credentials for all of your accounts is tricky. The best way to keep your passwords secure is by using a password manager. For example, NordPass syncs your credentials across all your devices so you can access them anytime.

In addition, NordPass provides features such as Password Generator, which can create complex and unique passwords on the go, and autofill, which eliminates the need to manually type passwords whenever you log in. Get NordPass today and experience online life as it was meant to be — worry free.

Secure your Amazon account with passkeys

After updating your Amazon password, consider enhancing your account's security with passkeys — an advanced, more secure, and intuitive authentication technology set to replace traditional passwords.

Why use passkeys?

Passkeys are based on a blend of device-based authentication and biometric security. With passkeys, instead of typing a password, you can simply use your device’s fingerprint scanner or facial recognition feature to access your accounts online. Passkeys ensure only you can access your account, drastically reducing the risk of unauthorized access.

But it's not just about security; it’s about ease of access as well. With Passkeys, logging into your Amazon account becomes a quick, one-step process, freeing you from the need to remember and regularly type out passwords.

Setting Up Amazon Passkeys

To enable Passkeys for your Amazon account, follow these steps:

  • On Mobile Devices:

  1. Open the Amazon app on your iPhone, iPad, or Android device.

  2. Tap the menu icon (three horizontal lines), then go to “Account.”

  3. Now click “Login & Security.”

  4. Select “Set Up” next to the “Passkey” option.

  5. Now your device will prompt you to authenticate using your fingerprint or facial recognition. Follow these prompts to verify your identity.

  6. A QR code may be displayed. Scan this with your device to complete the setup process.

  • On a Desktop:

  1. Visit Amazon’s website and go to “Your Account.”

  2. Click “Login & Security.”

  3. Select the option to add a passkey.

  4. You will be prompted to confirm the setup on your mobile device. This may involve scanning a QR code displayed on your computer screen with your mobile device.

  5. Complete the confirmation by authenticating with your mobile device’s biometric features.

Adopting Passkeys not only strengthens your account against threats but also streamlines your login experience. It's a practical step for anyone seeking improved online security and ease of access.

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