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How to choose the right cybersecurity partner for MSPs

Agne

Senior Creative Copywriter

How to choose the right cybersecurity partner for MSPs

Technology moves fast, and so do cyber threats. Clients no longer see security as a nice-to-have; they expect their managed service providers (MSPs) to deliver protection that’s both reliable and proactive. To keep up, MSPs need more than just good tools—they need the right partnerships.

Joining a high-quality cybersecurity partner program is the most efficient way to scale your services, safeguard your clients, and find new revenue opportunities, all without adding unnecessary complexity.

In this article, we’ll explore what to look for in a cybersecurity partner, why password management is essential, and how NordPass—a credential management tool with an MSP offering within the Nord Security Partner Program—can help your business grow with confidence.

Key factors for choosing the right cybersecurity partner

Choosing a cybersecurity partner is a strategic decision that affects your reputation and bottom line. The right partnership should empower your growth rather than complicate your operations. When evaluating a potential partnership or channel program, look beyond the product and consider the long-term value of the relationship.

Time to value

Speed matters. Your partner should help you deliver value to clients quickly. Look for solutions that are easy to deploy, manage, and integrate to minimize onboarding friction and setup time. Every day saved in deployment is a day the client is more secure, making this a core element of your service quality.

SaaS-based and cloud-native

Modern MSPs rely on flexible, scalable cloud environments. A cloud-native partnership solution that offers SaaS-based tools ensures that you can manage clients efficiently, regardless of their size or location. This cloud-native approach means zero maintenance overhead and instant updates.

Cost predictability

Unclear pricing can erode profit margins and frustrate clients. Choose a cybersecurity partner that offers transparent pricing and predictable subscription models—ideally with a consumption-based option—so you can budget confidently and maintain consistent revenue. This prevents unexpected licensing fees from undermining the profitability of your managed services.

Scalability

Your clients will grow, and your solutions must grow with them. The best partner ecosystems scale effortlessly as your client base and security needs expand. Multi-tenant management capabilities, such as those offered by NordPass for MSPs, allow you to onboard small clients and large enterprises without changing your operational model.

Trustworthiness

Your cybersecurity partner will represent your business as much as you represent theirs. Look for established vendors with proven track records, globally recognized compliance certifications, and transparent data-handling practices. This shared trust will reinforce your reputation as a reliable source of security solutions.

Compatibility

The right partner program should complement your existing operations, offering benefits, pricing, and resources that align with your broader security ecosystem and daily MSP workflows. For example, NordPass integrates with PSA tools like ConnectWise and offers API functionality, allowing MSPs to connect to a multi-tenant panel with existing systems for automated workflows and detailed client reporting. This turns the solution into an extension of your current security stack—not another siloed tool.

Onboarding and support

A true partnership doesn’t end at sign-up. Reliable partner programs provide dedicated onboarding, ongoing training, and responsive support to help your team succeed. This commitment ensures you always have the technical and sales resources needed to address client needs quickly.

Recurring revenue

A successful partnership isn’t just about security—it’s about sustainability. Prioritize partner programs that offer substantial commissions and recurring revenue models to ensure that your valuable security services remain profitable long-term. This predictable income stream allows you to invest in your own business growth strategically.

Why a credential manager is a critical part of your MSP's offering

Poor password and credential hygiene remain among the leading causes of data breaches. Weak, reused, or shared passwords—and unsecured business or personal credentials—expose both your clients and your own business to serious security risks. For MSPs, offering secure password management is no longer optional—it’s essential.

The core risk lies in human behavior, which is why a centralized solution is necessary. NordPass addresses this by enforcing the use of strong, unique passwords for every account across the client's organization. Furthermore, using a zero-knowledge architecture ensures that only the user can access their encrypted data, effectively eliminating the risk of a breach on the password manager's side.

A credential management solution like NordPass helps MSPs and their clients:

  • Eliminate password-related vulnerabilities. NordPass encrypts credentials with advanced encryption standards, ensuring passwords are stored and shared securely. By centralizing management, you ensure policies are applied universally, drastically reducing the attack surface for all your clients.

  • Boost efficiency. Clients spend less time resetting passwords and more time working productively. This reduction in login friction also frees up your MSP's support desk from fielding common, repetitive help requests.

  • Strengthen client trust. Providing a broader layer of credential protection based on credential masking, data breach scanning, and other tools, you reinforce your reputation as a forward-thinking MSP focused on complete security. This adds immediate, visible value to your service contract.

  • Drive recurring revenue. NordPass’ flexible MSP licensing model, including Not-For-Resale (NFR) and trial licenses, lets partners deliver credential security easily and profitably. Unlike some competitors, NordPass maintains full transparency with no hidden costs or surprise fees, making partnership straightforward and reliable.

In short, NordPass makes it easy to deliver measurable security improvements while strengthening your client relationships.

How the NordPass Partner Program can help your business thrive

Becoming a NordPass MSP partner means gaining more than just a product—you gain a dedicated partner committed to your long-term success. Technically, partners engage with the Nord Security Partner Program, which provides access to NordPass and the wider B2B portfolio.

Here’s how NordPass helps MSPs scale with confidence:

  • Proactive threat prevention. Offer clients industry-leading protection for their credentials and sensitive data. NordPass ensures passwords and digital access remain secure, even against sophisticated phishing and malware attacks. This shifts your client’s security from a reactive model to a proactive one.

  • High-margin revenue. Add a high-value, in-demand service to your portfolio. The NordPass Partner Program gives you recurring income opportunities through simple, scalable client management. You are not just selling a tool; you are selling a vital security layer that protects your clients' core assets.

  • Simplified management. NordPass is designed for flexibility: serving companies, end clients, and channel partners alike, including MSPs. It offers centralized management, intuitive dashboards, and automation features that save your team time and streamline operations. This single pane of glass allows for rapid deployment and easy license administration across your entire client base.

  • Future-proof growth. Whether you serve 10 or 10,000 clients, NordPass scales easily. Manage every client from a single interface, with role-based access controls (RBAC) that adapt alongside your business. This scalability ensures your partner offering remains efficient and profitable at any size.

  • Reduced service costs. Cut overhead by integrating an easy-to-deploy, cloud-based solution that requires minimal maintenance or specialized infrastructure. More importantly, reducing credential-related issues lowers the number of support tickets your team needs to handle.

  • Shared success. Our Partner Success team ensures smooth onboarding, comprehensive training, and technical support every step of the way. We also provide dedicated 24/7 assistance for your clients, ensuring every end user gets the help they need. We see ourselves as an extension of your team, providing the resources you need to deliver cybersecurity services confidently.

NordPass’ Channel Partner Program

For modern channel partners, choosing the right cybersecurity partnership network is an investment in their MSP’s reputation and profitability, not just a business decision. NordPass’ MSP offering is part of the wider Nord Security Partner Program, designed to make partnerships simple and rewarding.

It empowers you to deliver exceptional cybersecurity services with minimal administrative friction and the option to access other Nord Security products: NordLayer and NordStellar.

The process to join is straightforward and quick:

  1. Apply via the NordPass MSP page: Start your journey by visiting nordpass.com/msp/ and submitting a quick application.

  2. Get onboarded and trained: Receive personalized guidance and training from our dedicated Partner Success team.

  3. Start managing clients: Use the MSP Admin Panel to deploy, monitor, and manage client licenses from one place.

  4. Grow your business: Deliver one of the most essential layers of modern security to establish predictable recurring revenue and build client trust.

Discover how NordPass’ partnership ecosystem (and the broader Nord Security Partner Program) can help your MSP deliver secure, scalable, and profitable password management solutions.