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How to Change or Reset Your PayPal Password

Lukas Grigas
Cybersecurity Content Writer

It goes without saying that you should protect all your online accounts with strong passwords. Data breaches, phishing attacks, and misplaced Post-it notes could all lead to stolen accounts. But when it comes to financial services, it’s particularly important to be careful.

How to change your PayPal password

PayPal is a quick and easy way to send and receive money. But since it is usually linked to your credit card, it’s important to change your password regularly and always use a strong one.

Please note that you can’t change the password through the PayPal app — you’ll have to log in through a browser.

Here’s how to change your PayPal password in four easy steps:

  1. Log into your PayPal account and click the little gear icon in the upper right corner.

  2. Click on “Security” in the top banner.

  3. Click “Update” in the “Password” field.

  4. Enter your current and new passwords and click “Change password.” All done!

How to reset your PayPal password

If you forgot your PayPal password, you can reset it through the browser and the PayPal app.

  1. Go to PayPal, click “Log in,” and select “Forgot password?”

  2. Enter the email address you used to create your account and click “Next.”

  3. Follow the instructions in the email you receive.

How to change your PayPal security questions

Please note that you can’t change the security questions through the PayPal app — you’ll have to log in through a browser.

Here’s how to change your security questions on PayPal:

  1. Log into your PayPal account and click the little gear icon in the upper right corner.

  2. Click on “Security” in the top banner.

  3. Click “Update” in the “Security questions” field.

  4. Select new security questions and write your answers. Click “Save” and you’re done!

How to use PayPal safely

Using financial services online is convenient, but it can also be risky — there are many malicious actors lurking on the internet, trying to steal your money. Follow these simple tips to increase your security while making payments online:

Avoid making transactions when connected to public Wi-Fi. Hackers can set up fake hotspots and then monitor your actions online. Using a VPN will encrypt your connection, making it impossible for anyone to see the data you send and receive. You only need to be aware of snoopers looking over your shoulder as you type in your passwords!

Keep the PayPal app up to date. Apps can have vulnerabilities and bugs that are not discovered for months. But once they are brought to light, your account could be in danger. Set up automatic updates on your PayPal app to make sure you have the latest security patch installed.

Be cautious with links and attachments in emails. If you get an alarming email from PayPal claiming that your account is in danger and you must change your password immediately, don’t click any links. Open a new tab, enter the address manually, and check to see if your account is really in danger.

Enable two-factor authentication. Passwords are your first line of defense but using 2FA will take your account security to another level. You can choose to receive a code via text, use an authenticator app, or a security key for your PayPal account’s 2FA.

Use a unique and strong password. When you change your password, pick one that is impossible to guess. That means using at least 12 characters, upper- and lowercase letters, numbers, and special symbols. Need help? Try our password generator.

Keep your PayPal password safe with NordPass. Changing your passwords regularly is a critical part of good personal cybersecurity practices. Don’t make it too hard on yourself — use the NordPass password manager to help you out. You can generate strong passwords, store them in an encrypted vault, and autofill them automatically when you need to log in.

Make using financial services online stress free with NordPass!

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