How to reset or change your EA password

Lukas Grigas
Cybersecurity Content Writer
reset EA password

You’ve finished all the housework, dinner has been cooked, and washing up is done. It’s finally time to unwind and escape this world by visiting a virtual one. You sit down, adjust your chair, and lean forward to type in your login details. Incorrect password. You try it again and get the same message. When you’re locked out of your main source of entertainment, going through password resets is frustrating. This guide will make the process as quick and painless as possible.

How to reset your EA account password

Not being able to access your account can be scary – hundreds of hours of gameplay could be lost if you don’t regain access. But have no fear — resetting your EA password isn’t nearly as big of a hassle as you might think.

The first method will work if you’ve simply forgotten the password and need to reset it. If you suspect your EA account has been hijacked, please refer to the “What should you do if you think your EA account has been hacked or stolen?” section of this post.

Anyway, here’s what you need to do to reset your EA password:

  1. Visit the EA Help login page.

  2. Click Forgot your password? to initiate the password reset process.

  3. Input your email or EA Account ID.

  4. Check your email for the password reset link.

  5. Click the password reset link.

  6. Follow the instructions to create a new password.

How to reset your EA Origin password (macOS users)

For a long time EA depended on the Origin app — its digital distribution platform — to distribute games and allow players to play them straight from their platform. But back in October 2022, EA shut the Origin app down, and replaced it with the EA app. However, the Origin app remains the main gateway into all things EA for macOS users.

Here’s how you can reset your EA Origin password:

  1. Open your Origin app.

  2. On the login screen, click the Can't access your account? link. A new window will open.

  3. Click Forgot your password?

  4. You will be prompted to enter your Origin ID or whichever email address you used to create the account. Enter it.

  5. If entered correctly, you’ll receive an email from EA. Don’t forget to check your spam folder if it still hasn’t appeared after a few minutes.

  6. Click on the link you’ve received in the email and follow the instructions.

  7. Enter a new password and confirm it. Click Submit.

How to change your EA password

Changing your EA password regularly is a great way to ensure your account remains safe at all times. Whether you're doing routine maintenance on your accounts or you've heard about a breach and want to ensure your account is safe, changing your password can help protect your personal information and gaming progress.

Here’s a quick guide on how you can change your EA password:

  1. Visit the EA homepage and log into your account.

  2. Click on your profile icon at the top right corner, then select Account Settings from the drop-down menu.

  3. Select the Security tab and click on it.

  4. Now click Change Your Password and then enter your current password for verification.

  5. Enter your new password, then re-enter it to confirm.

  6. Click Save to confirm the password change.

Frequently asked questions

How to change your email and update your EA account

Changing your email address and updating your EA account is essential for ensuring the security and accuracy of your information. This step-by-step guide will help you navigate through the process.

  1. First, go to the EA website and sign into your EA account.

  2. Click the profile icon at the top right corner of the screen.

  3. Select Account and billings settings from the drop-down menu.

  4. Now click Basic information.

  5. Navigate to the Email address field, click Edit.

  6. Enter your new email address and click Save changes to proceed.

  7. EA will send a verification email. Find the email and click the verification link.

  8. As soon as your email address is verified your EA account will update automatically.

What should you do if you think your EA account has been hacked or stolen?

Unfortunately, there is no quick fix for this issue. If you suspect that your EA account has been hacked or stolen, it is crucial to act swiftly. By following these steps, you can mitigate the risk of further harm and protect your EA account from potential threats in the future.

  1. Attempt to access your account. If you can still access your account, follow the steps below to secure it. If you cannot access your account, skip to step 8.

  2. Clear your browser cache. This removes saved web data, which might include old passwords. Clearing your cache helps ensure that only your new password is stored.

  3. Reset your EA account password. To reset your EA account password follow the above-listed instruction. When choosing a new password make sure to create a strong, unique password that is difficult to guess or crack. You may also want to consider using a password manager to help keep track of your passwords securely.

  4. Enable two-factor authentication (2FA). Activating 2FA is an effective way to add an extra layer of security to your account. 2FA requires an additional verification step (usually through a mobile device) each time you log in, making it more difficult for unauthorized users to access your account. You can enable 2FA in your EA account settings.

  5. Check your account for suspicious activity. After securing your account, review your recent activity to identify any unauthorized transactions or changes. Look for unusual game purchases, in-game transactions, or changes to your personal information.

  6. Revoke access to connected apps. In some cases, hackers might have connected third-party apps to your EA account. Review the list of connected apps in your account settings and revoke access to any that you don't recognize or no longer trust.

  7. Update your security questions. Update the security questions linked to your EA account to prevent hackers from using them to regain access. Choose questions and answers that are difficult for others to guess, and avoid using easily obtainable information.

  8. Contact EA customer support. If you're still having trouble or have identified unauthorized transactions, reach out to EA customer support for further assistance.

By following these steps, you can mitigate the risk of further harm and protect your EA account from potential threats in the future.

Advanced password security

Your EA account contains sensitive information such as your email address, payment information, and game data, making it a prime target for hackers. An effective way to improve the security of your EA account and online security in general, is starting to use a password manager such as NordPass.

With its advanced features such as password generation, two-factor authentication, and password health check, NordPass can help to keep your passwords safe and secure. Additionally, its secure password sharing feature makes it easy to share passwords with others without compromising security. By using NordPass in conjunction with the other tips and tricks discussed in this blog post, you can ensure that your EA account is well-protected from potential security threats.

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