How to reset or change your PlayStation password

Lukas Grigas
Cybersecurity Content Writer
PlayStation password reset

Your PlayStation can transport you to different worlds, connect you with players across the globe, and provide unlimited hours of entertainment. The last thing you want to lose or forget is your PlayStation Network password. Here is everything you need to know about how to reset a PSN password and recover your account.

PlayStation password reset

If you’ve forgotten your PlayStation Network password, it won’t take long to recover your account. You can reset your PSN password via a browser or your console. All you have to do is follow the instructions below.

How to reset your PSN password via a web browser

  1. Go to the Account management page.

  2. Select “Trouble signing in?”

  3. Click “Reset your password” and enter your sign-in ID (email address).

  4. You will receive an email containing a secure link.

  5. Follow the link and create a new password.

How to reset your PSN password on PlayStation 5

  1. From the PlayStation home screen, select “Settings.”

  2. Select “Users and Accounts.”

  3. Click “Account” and select “Sign In.”

  4. In the sign-in screen tap the triangle button.

  5. Select “Next.”

  6. You will receive an email containing a secure link.

  7. Follow the link and create a new password.

How to reset your PSN password on PlayStation 4

  1. From the PlayStation home screen, select “Settings.”

  2. Now select “Account Management” and click “Sign In.”

  3. In the sign-in screen tap the triangle button.

  4. Select “Next.”

  5. You will receive an email containing a secure link.

  6. Follow the link and create a new password.

How to change your PlayStation Network password

Perhaps you can still remember your password, but you want to change it as a security measure.

If you’ve been using the same password for multiple profiles, all of your accounts could be at risk. After all, in such situations a hacker needs to crack a single password to access all of your accounts at once. If you find out that one of your online accounts was compromised, it is critical that you change your password for that account immediately.

To change a PlayStation password you already know via a web browser or console, follow the instructions below.

How to change your PSN password on a browser

  1. Go to the Account management page and sign in.

  2. In the sidebar, select “Security.”

  3. Now click “Edit” next to the password.

  4. Enter your new passwords.

  5. Select “Save.”

How to change your PSN password on PlayStation 5

  1. From the PlayStation home screen, select “Settings.”

  2. Click “Users and Accounts,” then click “Account.”

  3. Select “Security” and choose “Password.”

  4. Change your password.

  5. Select “Continue” to confirm the changes.

How to change your PSN password on PlayStation 4

  1. From the PlayStation home screen, select “Settings.”

  2. Click “Account Management.”

  3. Select “Account Information.”

  4. Select “Security” and then “Password.”

  5. Change your password.

  6. Select “Continue” to confirm the changes.

Try passkeys instead of passwords

If you're looking to boost the security of your PSN account while saying goodbye to any password issues, passkeys are the way to go. They offer a fresh approach to user authentication by using pairs of cryptographic keys, which you can even activate with your biometrics, making the process super convenient. Here’s how you can set up passkeys as your sign-in method for your PSN account:

  1. Log in to “Account management.”

  2. Navigate to the “Security” section and enable the option called “Sign in with Passkey.”

  3. Click on “Create a Passkey.”

  4. Select your preferred method for creating a passkey.

  5. Follow the on-screen prompts to finish the setup.

Password security

Losing your password is a nuisance, but having it cracked by hackers is even worse. That’s why it’s essential to protect your login credentials on all platforms.

A great way to do that is with a password manager such as NordPass. With NordPass, you can generate randomized login details, which can be stored in a single secure place. This will make any online accounts and profiles far more secure.

Best of all, you’ll never have to worry about forgetting your passwords again: NordPass will do it for you. On top of that, thanks to NordPass, you will no longer have to type your login details — NordPass automatically fills out login details as well as payment and personal information fields with machine-learning enhanced autofill.

Get NordPass and enjoy a smooth and secure online experience at all times.

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