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Your PlayStation can transport you to different worlds, connect you with players across the globe, and provide unlimited hours of entertainment. The last thing you want to lose or forget is your PlayStation Network password. Here is everything you need to know about how to reset a PSN password and recover your account.
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PlayStation password reset
If you’ve forgotten your PlayStation Network password, it won’t take long to recover your account. You can reset your PSN password via a browser or your console. All you have to do is follow the instructions below.
How to reset your PSN password on a web browser
Go to the Account management page.
Select “Trouble signing in?”
Click “Reset your password” and enter your sign-in ID (email address).
You will receive an email containing a secure link.
Follow the link and create a new password.
How to reset your PSN password on PlayStation 5
From the PlayStation home screen, select “Settings.”
Select “Users and Accounts.”
Click “Account” and select “Sign In.”
In the sign-in screen tap the triangle button.
Select “Next.”
You will receive an email containing a secure link.
Follow the link and create a new password.
How to reset your PSN password on PlayStation 4
From the PlayStation home screen, select “Settings.”
Now select “Account Management” and click “Sign In.”
In the sign-in screen tap the triangle button.
Select “Next.”
You will receive an email containing a secure link.
Follow the link and create a new password.
How to change your PlayStation Network password
Perhaps you can still remember your password, but you want to change it as a security measure.
If you’ve been using the same password for multiple profiles, all of your accounts could be at risk. After all, in such situations a hacker needs to crack a single password to access all of your accounts at once. If you find out that one of your online accounts was compromised, it is critical that you change your password for that account immediately.
To change a PlayStation password you already know via a web browser or console, follow the instructions below.
How to change your PSN password on a browser
Go to the Account management page and sign in.
In the sidebar, select “Security.”
Now click “Edit” next to the password.
Enter your new passwords.
Select “Save.”
How to change your PSN password on PlayStation 5
From the PlayStation home screen, select “Settings.”
Click “Users and Accounts,” then click “Account.”
Select “Security” and choose “Password.”
Change your password.
Select “Continue” to confirm the changes.
How to change your PSN password on PlayStation 4
From the PlayStation home screen, select “Settings.”
Click “Account Management.”
Select “Account Information.”
Select “Security” and then “Password.”
Change your password.
Select “Continue” to confirm the changes.
How to reset your PSN sign-in ID
Your PlayStation account is linked to a sign-in ID, which is the email address associated with the profile. It’s important to be able to access this email because you’ll need it if you want to reset your PSN password.
Follow these simple steps to reset your sign-in ID on the PlayStation website.
Go to the Account management page and sign in.
In the sidebar, select “Security.”
Select “Edit” next to the sign-in ID.
Enter your current password.
Enter a new sign-in ID (make sure that you have access to this email account).
Click “Save.”
A link will be sent to this email address. When it arrives, click the “Verify Now” button to confirm your new Sign-In ID.
How to set up 2-step verification for your PSN account
2-step verification is an additional level of online security that can save you a lot of trouble in case your login credentials get compromised. If you skipped this step during the PSN account setup, do it now.
Web browser:
Sign in to your account on Account Management.
Choose “Security.”
Select “Edit” next to the “2-step Verification Status.”
Click “Activate” and then “Continue.”
Decide how you’d like to receive the verification code: via the Authentication App or text message.
Enter the verification code that was sent to you.
Save Backup Codes in a safe place, such as encrypted notes. You’ll need them if you lose access to your phone or the Authenticator App.
PlayStation 5 console:
Go to “Settings” and choose “Users and Accounts.”
Select “Security” and then “2-step Verification.”
Click “Activate.”
Choose how you want to receive the verification code: via the Authentication App or Text Message.
PlayStation 4 console:
Open “Settings” and go to “Account Management.”
Select “Account Information,” then “Security” and “2-step Verification.”
Click “Activate.”
Decide how you’d like to receive the verification code: via the Authentication Code or Text Message.
Frequently asked questions
Contact PlayStation Support if you lost or cannot access an email associated with your account.
First, check your spam and trash folders, as it’s possible that your email went straight there. Second, make sure you haven’t misspelled your email address. If none of the above works, contact PlayStation Support.
Contrary to popular belief, we don’t recommend changing your PlayStation Network password too often as it may lead to password fatigue and result in reusing old passwords or slightly modifying the current one. It’s enough if you change your password once a year. However, please make sure you use a unique, strong password and keep it safe in a reliable password manager.
Yes, you have a limited number of password reset attempts. If you’ve reached the limit, please wait 24 hours. Otherwise, the counter will reset, and you will have to wait another 24 hours.
Password security
Losing your password is a nuisance, but having it cracked by hackers is even worse. That’s why it’s essential to protect your login credentials on all platforms.
A great way to do that is with a password manager such as NordPass. With NordPass, you can generate randomized login details, which can be stored in a single secure place. This will make any online accounts and profiles far more secure.
Best of all, you’ll never have to worry about forgetting your passwords again: NordPass will do it for you. On top of that, thanks to NordPass, you will no longer have to type your login details — NordPass automatically fills out login details as well as payment and personal information fields with machine-learning enhanced autofill.
Get NordPass and enjoy a smooth and secure online experience at all times.