How to Reset Your PlayStation Password

Your PlayStation can transport you to different worlds, connect with players across the globe, and provide unlimited hours of entertainment. The last thing you want is to lose your Playstation Network (PSN) password.

Here is everything you need to know about how to reset a PSN password and recover your account.

PlayStation password reset

If you’ve forgotten your PSN password, it won’t take long to recover your account. Follow these eight steps to create a new password and regain access:

  1. Go to your primary PS4 home screen and use the controller to navigate.

  2. Click Settings.

  3. Click Account Management.

  4. Click Sign In.

  5. Press the triangle button on your controller and click Next.

  6. Check your inbox for a password reset email. If you don’t see it within a few minutes, check your spam folder. For Gmail users, make sure to look in the Social and Promotion sections.

  7. Click the link in the email.

  8. Enter your new password.

How to change your PSN password?

Perhaps you can still remember your password, but you want to change it as a security measure.

If you’ve been using the same password for multiple profiles, you could be at risk. After one account is compromised, the best way to ensure the hack doesn’t spread is by changing the passwords on the other platforms you regularly use.

To change a password you already know, head to your Primary PS4 home screen again, using your controller to navigate.

  1. Click Settings.

  2. Click Account Management.

  3. Click Account Information.

  4. Click Security.

  5. Click Password.

  6. Enter and confirm your new password.

  7. Click Continue.

Reset your PSN password on your browser

If you’re having any trouble with your console, don’t worry: you can reset your password on the Playstation website as well. Navigate to the site and follow these instructions.

  1. Go to the sign-in page under Account Management.

  2. Click Trouble signing in?

  3. Click Reset your password.

  4. Input the email address that you use as your Sign-In ID.

  5. A link will be sent to your email address. This will be valid for 24 hours, so follow the link as soon as you can.

  6. Input your new password.

Reset your PSN Sign-In ID

Your PSN account is linked to a Sign-In ID; this is the email address associated with the profile. It’s important to be able to access this email because you’ll need it if you want to reset your PSN password.

Follow these simple steps to reset your Sign-In ID on the Playstation website.

  1. Click Settings and Account Management.

  2. Click Account Information.

  3. Click Sign-in ID and input your current password.

  4. Input a new Sign-in ID (make sure that you have access to this email account).

  5. Click Confirm.

  6. A link will be sent to this email address. When it arrives, click on the link to verify your Sign-In ID.

Password security

Losing your password is a nuisance, but having it cracked by hackers is even worse. That’s why it’s essential to protect your login credentials on all platforms.

A great way to do that is with a password manager, like NordPass. With this service, you can generate randomized login details, which can be stored in encrypted vaults. This will make any online accounts and profiles far more secure.

Best of all, you’ll never have to worry about forgetting your own password again: NordPass remembers for you, with a safe auto-fill function.

From social media to the PS4, being online can be a portal out of day-to-day life: don’t let a password get in the way.

Monica Webster
Verified author
Monica is the spirit of our content team. Her bubbliness and creativity sparkle her articles. She loves to investigate various security related problems and bring useful tips to readers. When she is not writing about technology, she explores art.
Subscribe to NordPass news