Forgot your Roblox password? Here's how to reset it

Lukas Grigas
Cybersecurity Content Writer
forgot Roblox password

Forgetting a password can feel like a mini-heartbreak, especially when the stakes are high — like not being able to log in to your favorite gaming platform, Roblox. But don't worry! If you've forgotten your Roblox password, there are simple ways to reset it.

How to reset your Roblox password via email

Enter your account name and the associated email address.

  1. Go to the Roblox Login page and select “Forgot password or username?”

  2. Enter your email address in the designated box and hit “Submit.”

  3. An email with instructions will be sent to the address associated with your account. Check your inbox and click on the “Reset password” button.

  4. If you don’t receive the reset password email, check your spam/junk folder. Make sure [email protected] and “” are in your contacts list so they aren’t blocked.

  5. The “Reset password” page will open, prompting you to enter and confirm your new password. Hit “Submit.”

How to reset your Roblox password via phone number

If you have a phone number attached to your account, Roblox provides an alternative way to reset your password:

  1. Navigate to the Roblox Login page and select “Forgot password or username?”

  2. Select “Use phone number to reset password.”

  3. Choose your country prefix and enter your phone number.

  4. Select “Submit” and complete the process. You'll receive a 6-digit code on your phone.

  5. Enter the received code and press “Verify.”

  6. You can now enter and confirm your new password. Press “Submit” to finalize the process.

How to reset your Roblox password via Roblox support

Resetting your Roblox password via Roblox support is a viable option when you don't have a linked email address or phone number for your account. It might take a bit more time than the regular password reset process, but it's straightforward and efficient. Here's a step-by-step guide on how you can do it:

  1. Navigate to Roblox support. Your journey to password recovery starts on the official Roblox Support page. Here, you'll find a form that will help you communicate your problem to the support team.

  2. Fill in the form with your information. While you can skip certain fields, it's crucial to include an email address where the support system can contact you. Make sure you have access to this email account.

  3. Choose your issue details. Under the “Issue details” section, you'll need to specify your platform. For a forgotten password, any platform will do.

  4. Select your problem category. Under the “Help category,” you need to pick the option that best fits your issue. In this case, it's “Account hacked” or “Can't log on.”

  5. Describe your issue. You'll then see a subcategory field where you can select “Forgot password.” If you want to add more information about your problem, you can do so in the description box provided.

  6. Submit the form. Once you're finished filling out the form, click “Submit” to send your request to Roblox Support.

After you've submitted the form, Roblox Support will get in touch with you via email, typically within 24-48 hours. They will guide you through the process of verifying account ownership, and once that's done, you'll be able to reset your password and regain access to your account.

How to change your Roblox password

Once you're logged in to your account, changing your Roblox password is straightforward:

  1. Go to account settings.

  2. Select the “Account info” tab.

  3. Select the “Change password” button.

  4. Enter your current Roblox password.

  5. Enter your new password twice for confirmation.

What to do if you forgot your Roblox username

Forgetting your Roblox username isn't the end of the world, and the platform offers straightforward options to retrieve it. Follow the steps below to retrieve your username:

  1. Launch Roblox on your device.

  2. On the login page, you'll see an option for “Forgot username or password.” Select it.

  3. Once you've clicked, you'll be directed to a new page. Choose the “Username” tab.

  4. Here, you'll need to provide the email address or phone number associated with your Roblox account. Enter the required information.

  5. Then check your email inbox or phone messages. Roblox will send you a message containing your username.

  6. Once you've retrieved your username, you can return to the Roblox login page and log back in using your username and password.

This process ensures that even if you've misplaced your username, you're never more than a few steps away from diving back into the creative world of Roblox.

How to enable passkey authentication for your Roblox account

Passkeys are a new, more secure, and convenient type of authentication that allows you to securely log in to websites and applications without manually typing out your password. Unlike traditional passwords, a passkey involves a pair of cryptographic keys — a public key and a private key — which are used to authenticate your access. This method is especially beneficial for frequent users of the Roblox mobile app, where entering passwords can be cumbersome.

To enable a passkey for your Roblox account, follow these steps:

  1. Open the Roblox app and go to your account settings.

  2. Select the “Security” tab.

  3. Look for the option to “Enable Passkey” and select it.

  4. You’ll be prompted to create a passkey, typically involving a biometric option like a fingerprint or face scan, or a PIN.

  5. Follow the on-screen instructions to set up your passkey.

Tips to keep your account safe

Securing your Roblox account is crucial to ensuring uninterrupted gaming and protecting your personal information. Here are a few effective measures to enhance the safety of your account:

  1. Use strong and unique passwords. Using the same password for multiple accounts increases the risk of your data being compromised. Ensure each of your passwords is unique and strong. A strong password typically includes a mix of uppercase and lowercase letters, numbers, and symbols. The NordPass Password Generator is a tool that can help you create these complex passwords easily, reducing the chances of unauthorized access to your account.

  2. Enable two-step verification. This extra layer of security requires a code from your phone along with your regular password to log in to your account.

  3. Enable passkey-based authentication. For an added layer of security, consider enabling a passkey-based authentication on your Roblox account. Passkeys use a combination of cryptographic keys to authenticate access, making them more secure than traditional passwords. They’re especially user-friendly for mobile app users, allowing easier access with biometric options or a PIN.

  4. Never share your account with others. It might seem harmless to share your account with friends or family, but it can compromise your security. By keeping your account to yourself, you can significantly reduce the risk of unauthorized activity or changes to your account settings.

  5. Keep your email account secure. The email linked to your Roblox account is a potential gateway for hackers. Make sure to use a secure password for your email account as well and consider enabling two-factor authentication if your email provider offers it.

  6. Beware of phishing attempts. Be cautious of emails or messages that ask for your account information. Roblox will never ask for your password. Always verify the source before clicking on links or providing any personal information.

Implementing these tips can go a long way toward securing your Roblox account and ensuring a safe gaming environment.

Let NordPass remember passwords for you

Managing multiple passwords and passkeys can often be overwhelming. NordPass, a password manager, addresses this issue by securely storing your passwords and passkeys in a synced vault accessible across all your devices.

Additionally, NordPass enhances productivity through features like autosave, which automatically stores your login details, and autofill, which employs machine learning to complete forms on your behalf.

To enhance your overall online security, NordPass offers a Password Health tool, which proactively alerts you about weak, outdated, or reused passwords, ensuring your credentials remain robust. Furthermore, the Data Breach Scanner provides an additional layer of security by notifying you in case your personal information is exposed in a data leak.

With NordPass, forget the hassle of remembering passwords and enjoy a seamless and secure online experience.

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