Microsoft Password Reset: A Simple Step-by-Step Guide

2020-04-17 - 3 min read

Your Microsoft account holds the keys to many other accounts you may have, for example, Hotmail, Live.com, Xbox, or Skype. If you forgot your Microsoft password and don’t have it saved in a password manager, unfortunately, you won’t be able to recover it. However, it’s not all over as you can reset your password in a few simple steps.

How to recover your Microsoft account password

  1. Go to the Microsoft Account page and click on the user icon in the upper right-hand corner.

  2. Type in your email address, phone number, or Skype name and click Next.

  3. On the next page, click Forgot password?.

  4. Microsoft needs to verify your identity by sending you a security code. Here, you’ll have an option to either get it sent to an alternative email address or your phone number. The option you get will depend on what contact details you’ve previously provided. In this case, we chose an email.

    If you don’t have access to either and can’t get a security code, please move to How to recover your account if you can’t get a security code.

  5. Now enter your alternative email address to confirm that it’s yours and click Get code.

    Check your inbox for the recovery code, copy the code into the required field, and click Next.

  6. You should now be able to reset your password. Create a new one and enter it twice.

How to change Microsoft password if you can’t get a security code

  1. Repeat the first three steps described above. When you are on the Verify your identity page, click I don’t have any of these.

  2. A new page will open. Enter a new email address that isn’t the one connected to your Microsoft account. Then complete the CAPTCHA below.

  3. Microsoft will send a code to your new email address. Check your inbox for the security code and enter it into the text field. Click Verify.

  4. Now enter your new password and click Save.

How to prevent losing your passwords

Understandably, truly secure passwords are easy to forget. They are long, complex, and should be tricky to remember because if you can’t, then a hacker will struggle with it too. However, you shouldn’t go through the recovery process every time you forget your password.

With a password manager, you can save all your login details in one place. All you need is to remember your master password. Password managers not only protect your credentials and help you organize them, but also simplify your digital life. NordPass autosaves new passwords in a click and autofills them when you visit your favorite websites. You can use it on desktop, mobile, or as a browser extension.

Monica Webster
Monica Webster
Verified author
Monica is the spirit of our content team. Her bubbliness and creativity sparkle her articles. She loves to investigate various security related problems and bring useful tips to readers. When she is not writing about technology, she explores art.
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