IT GOAT: “Easy client adoption is key—NordPass makes it a breeze”

IT GOAT is on a mission to help businesses thrive by taking the hassle out of IT management and cybersecurity—and they’re making it happen by teaming up with NordPass.

Who’s IT GOAT?

IT GOAT is a US-based IT and cybersecurity managed services provider that helps today’s businesses keep their day-to-day IT operations running smoothly and securely. Their goal is to give their clients a competitive advantage by reducing the costs and time required to manage their IT systems. The company’s commitment to providing top-class IT support and managed services has earned it several prestigious awards and recognitions.

Helping clients avoid financial losses and downtime

IT GOAT has built a strong reputation for delivering first-class IT services to businesses of all sizes, handling everything from remote help desk support to cybersecurity and compliance. They also specialize in disaster recovery and high-level consulting, including virtual CIO services.

Knowing that many of their customers were struggling with the risks of poor password management and unsafe credential sharing—issues that can lead to downtime and financial losses—the company decided early on to make offering a reliable, trusted, and proven password manager a core part of their services.

Top security and easy adoption are must-haves

With so many password managers to choose from—and with some experience using one in the past—IT GOAT wanted to be sure they picked the right one. So, before making any commitments, they took the extra time to test and evaluate several potential candidates. After discovering NordPass through their network and seeing firsthand how powerful and easy to use it was—not just for password management but beyond—they knew it was the perfect fit for their offering.

“Before we switched to NordPass, we were using another popular password manager, LastPass™, [which is] a good product, but they were dealing with some security issues for a while, and we, as a managed services provider, have zero tolerance for that kind of risk. In our industry, delivering only top-quality products is non-negotiable—if we don’t do that, we risk losing our clients.

So, we decided to make a change. NordPass was recommended by one of our distributors, Pax8, so we started evaluating it and found that it had a lot of great security features, like safe credential sharing. After testing it internally, we saw that the team adopted it really quickly. We've been recommending it to our clients ever since,” said Mike Murphy, CEO of IT GOAT.

“This is a true win-win situation” – IT GOAT on being partners with NordPass

Since becoming an MSP partner of NordPass, IT GOAT has seen a noticeable boost in its customer base. In their experience, introducing new security tools to clients doesn’t always spark excitement, but with NordPass, they have found that adoption has been fast and very positive. IT GOAT also shared that NordPass is a reliable partner that has always provided them with great technical and business support.

Benefits for IT GOAT

So, if you are looking for a way to improve your clients' security, please reach out to our experts today to learn more about NordPass for MSPs.